Terms and Conditions

Last updated 07.08.2024

Thank you for using Elnora AI!

These Terms and Conditions apply to your use of the Elnora AI Platform along with any associated software applications and websites and any other media form, media channel related, linked, or otherwise connected thereto (all together, “Services”). By using our Services, you agree to these Terms.

Our Privacy Policy explains how we collect and use personal information. Although it does not form part of these Terms, it is an important document that you should read. Our Business Terms govern use of Elnora AI Platform Business and Enterprise, our APIs, and our other services for Businesses.

Who We Are

Elnora AI is a drug discovery company that uses artificial intelligence and machine learning to address the 90% failure rate in drug discovery. By compiling a proprietary dataset that includes both negative and failed experiments, Elnora AI enables its AI models to identify new, successful drug targets. Our in-house drug target discovery is focusing on antivirals. For more information about Elnora AI, please visit: https://www.elnora.ai/

Our Services are provided to you by Elnora AI OÜ, a company incorporated in Estonia, company registration number 16818352.

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Agreement To Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Elnora AI, a company established under the Laws of Estonia (“Elnora AI” “we,” “us” or “our”), concerning your access to and use of the Services.

You agree that by using the Services, you have read, understood, and agree to be bound by these Terms and Conditions.

Additional Service-Specific Terms

Depending on the specific Service or features you use, additional Service-specific terms and policies may apply to your use of our Services and are hereby expressly incorporated herein by reference.

Registration and Access

Minimum Age. You must be at least 18 years old, or the minimum age required in your country to consent to use the Services.

Registration

You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of an entity, you must have the authority to accept these Terms on their behalf.

The information provided on the Services is not intended for anyone else except the person who is using the Services and is not intended for distribution to or use, except as allowed in these Terms and Conditions.

Accordingly, those persons who choose to use the Services do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. Elnora AI reserves the right to take whatever action is necessary to protect the contents and ideas in the Services in its’ parts or in whole.

We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Using Our Services

What You Can Do. Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws as well as the Service-specific terms and policies listed above.

By using the Services, you represent and warrant that:

All registration information you submit will be true, accurate, current, and complete.
You will maintain the accuracy of such information and promptly update such registration information as necessary.
You have the legal capacity, and you agree to comply with these Terms and Conditions;
You are not under the age of 18.
You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise.

What You Cannot Do. You may not access or use the Services for any purpose other than that for which we make these available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us. You may not use our Services for any illegal, harmful, or abusive activity. For example, you are prohibited from:

Using our Services in a way that infringes, misappropriates or violates anyone’s rights, particularly IP or copyright.
Use the Services for commercial purposes, unless we have authorized you to do so in writing.
Add Input that you do not own.
Modifying, copying, leasing, selling or distributing any of our Services.
Attempting to or assisting anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
Automatically or programmatically extracting data or Output (defined below).
Representing that Output was human-generated when it was not.
Interfering with or disrupting our Services, including circumventing any rate limits or restrictions or bypassing any protective measures or safety mitigations we put on our Services.
Using Output to develop models that compete with Elnora AI.
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

Software. Our Services may allow you to download software, such as mobile applications, which may update automatically to ensure you’re using the latest version. Our software may include open source software that is governed by its own licenses that we’ve made available to you.

Corporate Domains. If you create an account using an email address owned by an organisation (for example, your employer), that account may be added to the organisation's business account with us, in which case we may provide notice to you so that you can help facilitate the transfer of your account (unless your organisation has already provided notice to you that it may monitor and control your account). Once your account is transferred, the organisation’s administrator will be able to control your account, including being able to access Content (defined below) and restrict or remove your access to the account.

Third Party Services. Our services may include third-party software, products, or services, (“Third Party Services”), Third Party Services are subject to their own terms, and we are not responsible for them.

Feedback. We appreciate your feedback about our Services, but you agree that we may use it to provide, maintain, develop, and improve our Services, without compensation to you.

Content. You may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). Input and Output are collectively “Content”. You are responsible for Content, including ensuring that it does not violate any applicable laws, third party rights (particularly IP or copyright) or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide the Input to our Services, and by doing so, you do not violate any third party rights.

We are not responsible in any way if the Output violates any third-party rights.

Ownership of Content. As between you and Elnora AI, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all our rights, title, and interest, if any, in and to Output.

Similarity of Content. Due to the nature of our Services and artificial intelligence generally, Output may not be unique and other users may receive similar output from our Services. Our assignment above does not extend to other users’ output or any Third Party Output.

Our Use of Content. We can use your Content worldwide to provide, maintain, develop, and improve our Services, comply with applicable laws, enforce our terms and policies, and keep our Services safe.

Opt Out. If you do not want us to use your Content to train our models, you have the option to opt-out by emailing us. Further information is available by contacting contact@elnora.ai. Please note that in some cases this may limit the ability of our Services to better address your specific use case.

Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Services may in some situations result in Output that does not accurately reflect real facts.

NOT MEDICAL ADVICE. ELNORA AI DOES NOT PROVIDE MEDICAL ADVICE OR DIAGNOSIS OF ANY KIND: The information, including but not limited to, text, graphics, images, and other material contained in the Services is for informational and research purposes only. No material on the Services is intended to be a substitute for professional medical advice, any type of diagnosis, prognosis, or treatment suggestion. Always seek the advice of a physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on the Services or the Elnora AI Platform.

When you use our Services you understand and agree:

Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional or medical advice. You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.

You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making educational, medical, or other important decisions about them.

Our Services may provide incomplete, incorrect, or offensive Output that does not represent Elnora AI’s views. If Output references any third-party products or services, it doesn’t mean the third party endorses or is affiliated with Elnora AI.

Our Use of Content. We can use your Content worldwide to provide, maintain, develop, and improve our Services, comply with applicable laws, enforce our terms and policies, and keep our Services safe.

Our IP Rights

We own all rights, title, and interest in and to the Services, including all source code (unless Open Source or provided by a Third Party), databases, functionality, software, designs, audio, video, text, photographs, and graphics as well as the trademarks, service marks, and logos contained therein.

The Services are provided “AS IS” for your information and personal use only.

Termination and Suspension

Your Rights. You can stop using our Services and end your relationship with Elnora AI at any time by simply emailing us contact@elnora.ai and stopping your use of the Services.

EEA Consumer Withdrawal Right. If you are an EEA-based consumer, you can close your account and withdraw from these Terms within 14 days of accepting them by contacting us contact@elnora.ai.

Elnora AI Rights. We may take action to suspend or terminate your access to our Services or close your account if we determine, acting reasonably and objectively:

You breached these Terms or our Usage Policies.
We must do so to comply with the law.
Your use of our Services could cause risk or harm to Elnora AI, our users, or anyone else.
Your account has been inactive for over a year, and you do not have a paid account.

Notice. If we terminate your account, we will make reasonable efforts to notify you in advance so you can export your Content or your data from the Services, unless it is not appropriate for us to do so, we reasonably believe that continued access to your account will cause damage to Elnora AI or anyone else, or we are legally prohibited from doing so.

Appeals. If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting contact@elnora.ai

Our Commitments to You

How We Provide the Services. We commit to provide the Services to you with reasonable skill and care and to act with professional diligence. We do not promise to offer the Services forever or in their current form for any particular period of time.

Liability. Provided that we have acted with professional diligence, we do not take responsibility for loss or damage caused by us. We do not take responsibility for loss or damage caused by events beyond our reasonable control. We do not exclude or limit our liability to you in any way where it would be unlawful for us to do so. We do not exclude or limit our liability to you in any way where it would be unlawful for us to do so. You still have the full protections of the laws applicable to you.

Statutory Rights. You have certain statutory rights that cannot be limited or excluded by a contract like these Terms or that you are legally entitled to, for example, by virtue of being a consumer. These Terms are in no way intended to affect or restrict those rights.

Dispute Resolution

Concerns. If we have a dispute, we would first like to understand and try to address your concerns before any formal legal action. To share your concerns you can contact us at contact@elnora.ai.

Court. If we cannot resolve our dispute, you or we can go to your local courts in Estonia.

EEA Consumer Alternative Dispute Resolution. If you reside in the EEA, you can also raise the dispute with an alternative dispute resolution body via the European Commission’s Online Dispute Resolution (ODR) Platform, which you can access at https://ec.europa.eu/consumers/odr.

Copyright Complaints. If you believe that your intellectual property rights have been infringed, please send notice to contact@elnora.ai. We may delete or disable Content alleged to be infringing and may terminate accounts of repeat infringers.

Written claims concerning copyright infringement must include the following information:

A physical or electronic signature of the person authorised to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the allegedly infringing material is located on our site so we can find it;
Your address, telephone number, and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the copyright owner’s behalf.

General Terms

Assignment. You may not assign or transfer any rights or obligations under these Terms. We may assign or transfer our rights or obligations under these Terms to any affiliate or subsidiary or any successor in interest of any business associated with our Services. If we do, any rights you have as a consumer will not be affected. If you are not satisfied, you have the right to terminate your relationship with Elnora AI and stop using our Services at any time.

Changes to These Terms or Our Services. We are continuously working to develop and improve our Services. We may update these Terms or our Services accordingly from time to time. For example, we may make changes to these Terms or the Services due to:

Changes to the law or regulatory requirements.
Security or safety reasons.
Circumstances beyond our reasonable control.
Changes we make in the usual course of developing our Services.
To adapt to new technologies.
We will give you at least 30 days advance notice of changes that materially adversely impact you and the date that they will come into force either via email or an in-product notification. If you do not agree to the changes, you must stop using our Services.

Delay in Enforcing These Terms. If we or you delay enforcing a provision of these Terms, either of us can still enforce it later, and it will not prevent us or you from taking steps against the other at a later date. If any part of these Terms is determined to be invalid or unenforceable, it will not affect the enforceability of any other part of these Terms.

Trade Controls. You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to (a) any U.S. or EU embargoed country or territory or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Our Services may not be used for any end use prohibited by applicable trade laws, and your Input may not include material or information that requires a government license for release or export.

Governing Law. These Terms and Conditions and your use of the Services are governed by and construed in accordance with the laws of Estonia.

Modifications And Interruptions. We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.

Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

In order to resolve a complaint regarding the Services or to receive further information please contact us at contact@elnora.ai

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Business Use of the Services Addendum

Commercial and Business Use. If you use our Services for commercial or business use, the following terms apply. In the event of a conflict between this Business Use of the Services Addendum and the rest of these Terms, this Addendum shall take precedence.

Limitation of Liability. NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 3 MONTHS BEFORE THE LIABILITY AROSE. THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.

Indemnity. If you are a business or organization, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.